To secure place, 20% non- refundable down payment is required to make in advance as per the company policy.
80% balance due amount is payable on arrival in Kathmandu (It's applicable for other than Nepal trips). For Bhutan, Tibet or India trips, 100% payment should be made within 8 weeks prior to trip starting date.
The following Refund Policy is applicabble for other than Nepal Trips
Having paid full amount of any trip, you are entitled to incur refund in case if you want to cancel your trip. Still, cancellation charge is invoiced to you. Written notification of your cancellation should be made to cancel any trip. Nevertheless, you are imposed cancellation charge as advised below: -
We accept last minute booking (07 days prior to tour starting date, ONLY available for Nepal Trips. Please contact us to check out availability), However, we don't accept the Last Minute Booking for any Bhutan, India, China and Tibet trips.
On our holidays tour / trek packages, rooms or tents are provided in twin sharing basis. Thus, single room supplement charge will be imposed to client who does not have another tour participant to share room / tent with.
No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.
We reserve the right to revise pricing rate posted at our website, under any circumstances, or on the pressure of various external factors that are further than our control, for instance changes in exchange rate, government action etc. But, we put forth effort to keep on the present rate.
If Nepal Hiking Pvt. Ltd. cancels your trip thanks to unforeseen circumstances like war, natural disasters, conflict, unfavorable climate etc., we would be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all monies paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.
A tour / trek guide who represents Nepal Hiking Pvt. Ltd. deserves all authority during your tours. If you commit any unlawful act, you are compelled to leave the tour. No refund will be made in such case.
We put our every effort to ensure comfortable traveling of yours, but it is must to understand that what you might be accustomed to in the western affluent countries, the Himalayan countries may not afford such facilities. Weather is another factor that may directly impact on your journey. Hence, patience in mind, enthusiasm and proper preparation before head is must to venture into journey.
You should purchase comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation etc. This is strongly suggested to all our esteemed clients.
To make alterations of any trek / tour itinerary, prior notice is requested. You are advised to stay in touch with us thus. But occasionally, you may be obliged to do so en route under certain circumstance for instance bad weather etc...
During tour / trekking our team crews will do their best to keep your lugguage safe and sound. However, incase of any loss or damage of your luggage or property belongings when shouldered by porters, ponies or vehicles; our company will not be responsible for the loss. To cover such a hazard, you are advised to purchase comprehensive insurance.
All necessary documents should be presented in sequence for example to issue visa, necessary permits etc. We are not accountable in case of any trip formality not completed in time before the trip departs on the absent of essential papers and documents.
Your safety and enjoyment is our prime concern. We therefore carry out our responsibility honestly & sincerely to ensure your holiday trouble–free as well as you have desired. Nevertheless, unless stated otherwise, trip may be change under uncertain and inherent circumstances such as land-slides, road blockage, flood, snow political unrest, cancellation of flight, delay arrival, sickness or accidents etc. Any extra cost incurring there is your personal responsibility and should be borne on the spot.
There is virtually possibility of flight delay or postponement for notorious weather in Himalayan regions which could be happened, in particular, in Everest region (Lukla), Jomsom, Dolpa, Simikot and Jumla region etc.
Trekking in the remote areas or in as described above, especially during odd season, you’re highly advised to reserve extra days to prepare with some delays and avoid frustrating consequence. In case of flight cancellation pre-tour/post-tour, you need to meet your accommodation and food costs yourself.